If you have any questions about any aspect of the policy, please contact the Sanlam Indie Care Centre via email or live-chat on our website.
Sanlam Indie website: www.sanlamindie.co.za
Email for policy enquiries: email@example.com
Email for Compliance department: firstname.lastname@example.org
If you are dissatisfied with our service, or product, we would like to hear about it. We have an internal complaints handling process where the complaint can be escalated to the Sanlam Arbitrator. You may contact the Sanlam Indie Care Centre or the Sanlam Arbitrator at the contact details given below. Please always provide the policy number when you contact us.
Email for Sanlam Arbitrator: email@example.com
Email for Complaints department: firstname.lastname@example.org
Contact Sanlam Indie: www.sanlamindie.co.za/contact
If any problem regarding the product and service has not been dealt with to your full satisfaction, you may contact the office of the Ombudsman for Long-term Insurance at:
Address: Private Bag X45, Claremont, 7735
Telephone: 0860 103 236 or (021) 657-5000
If you would like to exercise your rights in terms of the Protection of Personal Information Act (POPIA) to enquire what personal information Sanlam or Sanlam Indie currently holds of you, or if you want to request that we delete personal information being held (subjective to legislative requirements), please contact email@example.com.
If you would like to update or amend your personal information, please contact firstname.lastname@example.org.
To report data breaches:
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Copyright © Sanlam Indie 2022. All Rights Reserved. Sanlam Indie's product offering is underwritten by Sanlam Life Insurance Limited, a licensed life insurer & financial services provider. Sanlam Indie is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06. Sanlam Life Insurance Limited is an authorised FSP (No. 2759). Address: 1st Floor Glacier Place, 1 Sportica Crescent, Tygervalley, Cape Town, 7530