Sanlam Indie logo

What is a cooling-off period?

A cooling-off period is a set period of time in which you can cancel your policy and get a full refund of the premiums you've paid. At Sanlam Indie, this period is 31 days. 

It's a legal requirement that we have to offer everyone who gets insured with us. So if, for some reason, you no longer want to keep your policy, you must let us know within 31 days of the date on which you accepted your policy.

Of course, this also means your cover will stop, and you won’t be able to submit a claim for something that happened when that policy was active because cooling it off is the same as scrapping it from the records as if the policy was never taken out.

Return to category

We're on a mission.

At Sanlam Indie, we're using cutting-edge technology to transform the industry and deliver financial services that actually work for you.

No jargon. No messy paperwork. Just world-class products that are simple to use, easy to understand, and incredibly rewarding - allowing more ways for you to create and protect wealth.

White Sanlam logo

Copyright © Sanlam Indie 2022. All Rights Reserved. Sanlam Indie's product offering is underwritten by Sanlam Life Insurance Limited, a licensed life insurer & financial services provider. Sanlam Indie is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06. Sanlam Life Insurance Limited is an authorised FSP (No. 2759). Address: 1st Floor Glacier Place, 1 Sportica Crescent, Tygervalley, Cape Town, 7530

Privacy | Terms of Use Promotion of Access to Information Act