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About Sanlam Indie

Who we are, what we do and how we do it, how to get a quote from us, what products we offer, insurance basics

About Sanlam Indie

What are exclusions?

Exclusions are risks we will not cover.  We may put an exclusion on your policy depending on your individual risk profile.

About Sanlam Indie

What impact does a positive HIV status have on my application?

At this stage, we can offer funeral cover to people who are HIV positive.

About Sanlam Indie

Does Sanlam Indie insure people with existing conditions?

Of course! But exactly what we cover will depend on the nature of your condition or disability.

About Sanlam Indie

What are the cover limits?

We use your current salary to work out the cover and premium that we quote you for all our benefits (except Funeral Cover).

About Sanlam Indie

What happens to my premiums if I never claim?

Everyone’s premiums go into a ‘pot’ and that’s what we use to pay out people who claim.

About Sanlam Indie

Can anyone around the world buy a Sanlam Indie policy?

Right now, we’re only offering policies to South Africans.

About Sanlam Indie

Can I convert my existing insurance to Sanlam Indie?

Of course you can cancel your existing insurance policy and take out a Sanlam Indie policy.

About Sanlam Indie

Can I take out a policy for my family?

You can take out a funeral policy that covers up to 20 family members as long as you take out cover for yourself, the main policyholder.

About Sanlam Indie

What affects my premium?

How your answers to our questions will affect the bottom line

About Sanlam Indie

What is POPIA?

South Africa’s Protection of Personal Information Act (POPIA) exists to protect people from having their personal information processed without their consent.

About Sanlam Indie

What’s a payout?

A payout is the amount of cover you have for a specific product or benefit.

About Sanlam Indie

What makes Sanlam Indie different?

A quick run-through of all the things that make us special.

About Sanlam Indie

What is digital insurance?

All about the ways your journey with us will be a little different.

About Sanlam Indie

What happens if I lie in my application?

What happens if you give us false information when you get a quote

About Sanlam Indie

How can I find out if I’m the beneficiary of a Sanlam Indie policy?

We can't tell you if you're the beneficiary on a policy of a living Sanlam Indie client. If someone close to you has died...

About Sanlam Indie

What is underwriting?

Underwriting is a process which insurers use to figure out how healthy people are before they buy insurance.

About Sanlam Indie

Can foreigners in South Africa get insurance with Sanlam Indie?

Our online quote process requires a South African ID number, so you can’t take out a policy with us if you don’t have a South African ID.

About Sanlam Indie

How do medical tests work at Sanlam Indie?

Everything you need to know about medical tests at Sanlam Indie.

About Sanlam Indie

Can I get a policy if I'm over 60?

We offer Funeral Cover to policyholders between 18 and 60 years old. You can add family members to your funeral benefit from 0 - 85 years old. 

About Sanlam Indie

How secure are Sanlam Indie's systems?

As a division of one of the biggest and oldest insurers in South Africa, Sanlam, we have the resources to take the security of sensitive information - like medical history, HIV status, and details - very seriously.

About Sanlam Indie

What is FAIS?

The Financial Advisory and Intermediary Services Act, or the FAIS Act for short, exists to protect you, the consumer, from getting dodgy financial advice.

About Sanlam Indie

What is FICA?

The Financial Intelligence Centre Act (or FICA), is the Chuck Norris to financial crime.

About Sanlam Indie

If I haven't completed my studies, what should I select in my application?

You should select only the educational level you have actually completed. We need to know what you've achieved in your educational journey.

We're on a mission.

At Sanlam Indie, we're using cutting-edge technology to transform the industry and deliver financial services that actually work for you.

No jargon. No messy paperwork. Just world-class products that are simple to use, easy to understand, and incredibly rewarding - allowing more ways for you to create and protect wealth.

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Copyright © Sanlam Indie 2022. All Rights Reserved. Sanlam Indie's product offering is underwritten by Sanlam Life Insurance Limited, a licensed life insurer & financial services provider. Sanlam Indie is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06. Sanlam Life Insurance Limited is an authorised FSP (No. 2759). Address: 1st Floor Glacier Place, 1 Sportica Crescent, Tygervalley, Cape Town, 7530

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