What is FAIS?
The Financial Advisory and Intermediary Services Act, or the FAIS Act for short, exists to protect you, the consumer, from getting dodgy financial advice.
The FAIS Act says that anyone who provides financial advice should be registered with the Financial Sector Conduct Authority (FSCA). That means only registered financial advisors can give you advice about what insurance products (or any product that takes your money and does something with it, like an investment product) are right for your specific situation.
Our customer service peeps aren’t FAIS accredited and can only tell you the facts about our products. But if you do want financial advice, email us at firstname.lastname@example.org and we'll put you in touch with a registered advisor.