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How do I make changes to my policy?

Need to make some changes? You’ll need to contact Sanlam Indie (not Sanlam). Make sure you have your ID number or your policy number at hand to make any enquiries or changes, as well as other relevant information.

Here are some of the questions you might have that you’ll need our customer support heroes to help you with:

You can contact Sanlam Indie’s support staff through our Need help? button that’s always at the bottom of the screen on our website, or send us an email. If you prefer to speak to someone, you can use our chat function or contact us to request a callback.

Remember, you can always view your policy details online on your Dashboard.

If you need to make a claim, you can visit our claims page for a list of required documents or email claims@sanlamindie.co.za.


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