Need to make some changes? You’ll need to contact Sanlam Indie (not Sanlam). Make sure you have your ID number or your policy number at hand to make any enquiries or changes, as well as other relevant information.
You can contact Sanlam Indie’s support staff through our Let’s chat button that’s always at the bottom of the screen on our website, or send us an email. If you prefer to speak to someone in person, you can use our chat function or contact us to request a callback.
Here are some of the questions you might have that you’ll need our customer support heroes to help you with:
How do I add beneficiaries to my policy?
How do I update or change my beneficiaries?
How do I delay my policy start date?
How do I cancel my policy?
How do my medical test results affect my premiums?
How do I change my billing dates?
How do I update my bank information?
How do I update my email address?
How do I update my contact details?
How do I correct names and surnames of insured lives on my policy?
Remember, you can always view your policy details online via your dashboard.
At Sanlam Indie, we're using cutting-edge technology to transform the industry and deliver financial services that actually work for you.
No jargon. No messy paperwork. Just world-class products that are simple to use, easy to understand, and incredibly rewarding - allowing more ways for you to create and protect wealth.
Copyright © Sanlam Indie 2022. All Rights Reserved. Sanlam Indie's product offering is underwritten by Sanlam Life Insurance Limited, a licensed life insurer & financial services provider. Sanlam Indie is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06. Sanlam Life Insurance Limited is an authorised FSP (No. 2759). Address: 1st Floor Glacier Place, 1 Sportica Crescent, Tygervalley, Cape Town, 7530